Returns Policy

You may not be able to return most items purchased from Advertise Pros and it’s online store: since most of our products are custom made. Non custom made Products may be returned for a partial refund within 30 days from purchase date. All returns are subject to a 20% restocking fee. All returns must accompanied by a Return Merchandise Authorization (RMA) number or a Return Goods Authorization (RGA) form and be in resalable condition and received within 14 business days from authorized return date. You can obtain an RMA or RGA by clicking HERE

Returnable Products

blank products (selected by the customer at the time of placing the order), can be returned within the period of time and conditions mentioned above, these products are not considered custom orders and can be resold.

Non-Returnable Products

Custom Made Products: We are pleased to offer products that are custom-made to your specifications, and we encourage you to review your order carefully. Since these product are printed to your specifications, the order cannot be changed, modified, or canceled once your order is in production.

Custom products include, but are not limited to: Custom Clothing and Accessories, Custom Drinkware, Custom Signs and Decals . If you have a question of whether or not the item

you would like to order is custom, please contact us

prior to ordering.


Important Information About Your Shipment: Upon receiving your shipment, please inspect the items carefully for damaged or missing items. All shipping claims must be handled within 72 hours of receiving your order. Claims made after 72 hours will not be honored. If you received your order damaged, defective, or an incorrect item please contact our customer service department at 305-746-7494.

If you have any questions regarding our returns policy, please feel free to contact us at 305-746-7494.

Thank you.

Advertise Pros Support Team.